• On purchase of the ticket, an email containing the registration link to select a day/time slot will be sent.
• The tour will start exactly on time. Please ensure you arrive 20 minutes prior to your selected slot, as we will need to verify your ticket details.
• Only one device will be allowed per ticket.
• Only chat communication allowed. Voice & Video for all visitors will be switched off.
• Maximum 100 participants will be allowed to enter per tour.
• In the event
a) You are unable to attend it,
b) Unable to enter due to full capacity or technical reasons
Please contact customer support at +91 89399 32222 with your ticket number.
• Tickets once purchased cannot be exchanged or refunded
• Any misconduct during the tour, will lead to immediate removal.
• Recording and sharing of the tour is strictly prohibited. In the event, the same is found on publicly online, legal action will be taken.
• The contribution you are making will account for a part of the fish food we are purchasing on a daily basis.
• The adoption certificate will have the name mentioned in the form above and be valid for the number of months you sponsor
• The certificate will be sent via in digital format only.
However the quality will be high, so you can print it out.
• The feeding will be documented with your name displayed at the video of the video.
• The certificate and will be sent to you within 3 to 4 working days.
• 10% discount valid for single entry for the certificate holder only.