Terms & Conditions

Legal Information

VGP Marine Kingdom expects your cooperation with the following provisions.

1. The use of VGP Marine Kingdom’s facilities is completely at your own responsibility. VGP Marine Kingdom does not hold any liability for any kind of damage to your personal belongings. We are not responsible for the loss of mobile/camera/any gadget, gold rings, gold chains, bracelets theft, disappearance or alteration of any form to any of your belongings.

2. You are responsible for any kind of damage, loss, theft or alteration of any form to VGP Marine Kingdom property occurred due to your violation/non-compliance or negligence to the general and regulations of VGP Marine Kingdom

3. You may be photographed and/or video graphed while you are enjoying at VGP Marine Kingdom. Those photographs and video recordings may be used by VGP Marine Kingdom for marketing and promotional campaigns. Claim for any monetary compensation will not be entertained in this case. Please contact our VGP Marine Kingdom staff during any emergency. Our emergency helpline numbers are – +91 89399 32222

 

Copyright

All the contents (texts and images) on this website are owned by VGP Marine Kingdom. They are copyrighted and further protected by trademarks, database and different intellectual property rights. In this regard, the ‘Intellectual Property Rights’ encompass the following (arising anywhere and at any time, and for the full term of each of the mentioned below)

1. Patent

2. Trade name

3. Trademark

4. Service name

5. Service mark

6. Design

7. Design right

8. Database right

9. Copyright

10. Moral rights

11. Knowhow

12. Trade secret

13. Any classified information

No section of the website must be published or replicated without seeking permission (in written) of VGP Marine Kingdom. ‘Published or replicated’ stands for imitation or forgery by photocopying, printing, offset printing, microfilming or in any electronic, digital, optical or any other form on behalf of a particular organization, company, institution/private firm or publication in any newspaper and magazine or on air, television or any digital media.

The above-mentioned terms do not confer any permit to use the images, logos and trademarks published by VGP Marine Kingdom.

 

Rights to Changes

VGP Marine Kingdom possesses the right to

1. Effect changes to the entire or any section of the website anytime without giving prior notice

2. Change or remove the entire or any section of the website on temporary or permanent basis

3. Alter, remove or stop any software, service or promotion as declared on the website; this includes any previsions, licensing and pricing, but is certainly not limited to them only.

4. Amend or stop any promotional discount vouchers or coupon codes; VGP Marine Kingdom does not hold any liability towards user regarding such changes or removal.

5. Introduce changes to the General Terms and Conditions Agreement anytime without any prior notice; VGP Marine Kingdom considers user’s continued use of the website subsequent to the changes as their total consent to the changes.

 

Cancellations / Refunds

1. Tickets are non-transferable, non-exchangeable, non-refundable, non-redeemable for cash and non-replaceable, if lost or stolen, and will be void if altered.

2. Prices and offers are subject to change without prior notice.

3. No two offers can be clubbed together. However, VGP Marine Kingdom in its sole discretion may allow certain offers to be clubbed together.

4. No-Show: Please note that the Park tickets are issued only for the date as mentioned thereon. These tickets cannot be used on any other date and no refunds shall be given for unused tickets.

5. A ticket once sold cannot be altered or cancelled.

6. In case of loss or theft of tickets, VGP Marine Kingdom shall not refund, replace, or redeem the tickets for cash. Altered tickets shall not be accepted at the entry counter of VGP Marine Kingdom.

Total
₹: 0

Adopt & Feed Fish

Total : 0

Pay via:

terms & conditions

• The contribution you are making will account for a part of the fish food we are purchasing on a daily basis.

• The adoption certificate will have the name mentioned in the form above and be valid for the number of months you sponsor

• The certificate will be sent via in digital format only.
However the quality will be high, so you can print it out.

• The feeding will be documented with your name displayed at the video of the video.

• Both the certificate and the video will be sent to you within 3 to 4 working days.

• 10% discount valid for single entry for the certificate holder only.

Book Tickets

Total : 0

Pay via:

Entry Ticket Terms & Conditions

• Ticket valid for 365 days from date of purchase.

• Ticket validation is compulsory before visiting. Based on govt. regulations, number of visitors may be restricted as we begin to open. We request you to validate your visit date with our customer care at +91 8939932222 at least 48 hours before visiting.

• Only patron sale ticket holders will gain access to the private viewing lounge. Subject to availability.

• Please inform our customer care that you wish to feed the fish. Physical fish feeding will need to be done as per feeding timings and will be subject to availability.

• Prices subject to change without any prior notice

• Age limit: Open for all.

• Height limit: FOR JUNIOR (90cm To 125cm- HEIGHT)

• Tickets once booked cannot be exchanged or refunded.

• Rights of admission reserved.

• With the exception of infant food and water, outside eatables and drinks are not allowed inside the aquarium. Food is available in and around the premises

• Photography and videography is allowed for personal use ONLY. Special permission is required for commercial activities.

Virtual Tour Terms & Conditions

• On purchase of the ticket, an email containing the registration link to select a day/time slot will be sent.

• The tour will start exactly on time. Please ensure you arrive 20 minutes prior to your selected slot, as we will need to verify your ticket details.

• Only one device will be allowed per ticket.

• Only chat communication allowed. Voice & Video for all visitors will be switched off.

• Maximum 100 participants will be allowed to enter per tour.

• In the event
a) You are unable to attend it,
b) Unable to enter due to full capacity or technical reasons
Please contact customer support at +91 89399 32222 with your ticket number.

• Tickets once purchased cannot be exchanged or refunded

• Any misconduct during the tour, will lead to immediate removal.

• Recording and sharing of the tour is strictly prohibited. In the event, the same is found on publicly online, legal action will be taken.