Privacy Policy

VGP Marine Kingdom always endeavors to offer you top-notch service

1. We may ask you to provide us with your personal details for the following purposes.
 Keeping you updated about the special offers and promotions from VGP Marine Kingdom

  • Fast and easy registration on our website
  • Subscribing to our newsletters
  • Participating in any competition and/or survey
  • Reaching us easily for solution to any queries

2. We will use your personal information only for the services availed by you

3. We will keep your personal information absolutely confidential and will not share with any third-party or disclose in public except we require passing on your personal details to a third-party concern to make sure you can avail travel services through the website.

4. Our in-house departments will use your personal information for the purpose of administrative and commercial management for the processing of your order. In order to offer you personalised services, we will use your personal details to tailor the content of our offers and newsletters.

5. All your personal information asked for that is not necessary for the processing of your order will be acknowledged as optional. You are free to fill out or ignore these parts.

6. You bear the responsibility to make sure that the information provided by you during the registration or any other time is accurate. For any changes or modifications to the information provided by you initially, we request you to inform us without delay. You are at liberty to unsubscribe anytime by writing to the above-mentioned address or online by mailing at [email protected]

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Adopt & Feed Fish

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terms & conditions

• The contribution you are making will account for a part of the fish food we are purchasing on a daily basis.

• The adoption certificate will have the name mentioned in the form above and be valid for the number of months you sponsor

• The certificate will be sent via in digital format only.
However the quality will be high, so you can print it out.

• The feeding will be documented with your name displayed at the video of the video.

• Both the certificate and the video will be sent to you within 3 to 4 working days.

• 10% discount valid for single entry for the certificate holder only.

Book Tickets

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Entry Ticket Terms & Conditions

• Ticket valid for 365 days from date of purchase.

• Ticket validation is compulsory before visiting. Based on govt. regulations, number of visitors may be restricted as we begin to open. We request you to validate your visit date with our customer care at +91 8939932222 at least 48 hours before visiting.

• Only patron sale ticket holders will gain access to the private viewing lounge. Subject to availability.

• Please inform our customer care that you wish to feed the fish. Physical fish feeding will need to be done as per feeding timings and will be subject to availability.

• Prices subject to change without any prior notice

• Age limit: Open for all.

• Height limit: FOR JUNIOR (90cm To 125cm- HEIGHT)

• Tickets once booked cannot be exchanged or refunded.

• Rights of admission reserved.

• With the exception of infant food and water, outside eatables and drinks are not allowed inside the aquarium. Food is available in and around the premises

• Photography and videography is allowed for personal use ONLY. Special permission is required for commercial activities.

Virtual Tour Terms & Conditions

• On purchase of the ticket, an email containing the registration link to select a day/time slot will be sent.

• The tour will start exactly on time. Please ensure you arrive 20 minutes prior to your selected slot, as we will need to verify your ticket details.

• Only one device will be allowed per ticket.

• Only chat communication allowed. Voice & Video for all visitors will be switched off.

• Maximum 100 participants will be allowed to enter per tour.

• In the event
a) You are unable to attend it,
b) Unable to enter due to full capacity or technical reasons
Please contact customer support at +91 89399 32222 with your ticket number.

• Tickets once purchased cannot be exchanged or refunded

• Any misconduct during the tour, will lead to immediate removal.

• Recording and sharing of the tour is strictly prohibited. In the event, the same is found on publicly online, legal action will be taken.